RockyMtnMT
Official LRH Sponsor
Figured I should post this up. We received an order for a pair of Athlon binos, and shipped them, as always. Order came on the 25th of Sept. We got a notice of dispute for the charge today. Turns out is was a fraudulent charge on an innocent person's card that was stolen. How the fraud went down. A guy ordered some binos on Facebook through his Apple account. Then the crook went to sites that deal Athlon and placed orders with stolen credit cards to ship to the person that ordered from the crook. The crook tried 3 diff cards on our site before he found one that worked. The crook charged the unsuspecting customer about half price for the binos, then paid us full price with a stolen card. Crook pockets the half price money and the unsuspecting customer gets his binos. Through some sleuthing, we found the unsuspecting customer. Turns out he receive 4 pairs of binos. The crook ordered from several diff sites trying to fill the order, so that the charge from the unsuspecting customer would receive his order and not contest his charge.
Here is how this works out. The fraudulent charge gets disputed, and the credit card company refunds the charge. The retailer is then out of the money and lost the merchandise. I guess it is great that the card holder is not ripped off, but the retailer is. Nothing we can do about it. Fortunately the unsuspecting customer is a great guy and sending the binos back to us. We still lose the shipping to get them to him and to get them back.
Moral of the story. Stay away from the FB market place, unless you are going to pick up the product directly form whoever you are purchasing from. If the price is too good to be true, don't purchase it! For more reasons than this, I contend that FB is evil and should be avoided.
Here is how this works out. The fraudulent charge gets disputed, and the credit card company refunds the charge. The retailer is then out of the money and lost the merchandise. I guess it is great that the card holder is not ripped off, but the retailer is. Nothing we can do about it. Fortunately the unsuspecting customer is a great guy and sending the binos back to us. We still lose the shipping to get them to him and to get them back.
Moral of the story. Stay away from the FB market place, unless you are going to pick up the product directly form whoever you are purchasing from. If the price is too good to be true, don't purchase it! For more reasons than this, I contend that FB is evil and should be avoided.