Grow up. Take the gun to a smith and get it fixed. After 20 years of hard use by a ton of people how in the hell do you think Remington owes u anything at all. I have seen whiners in my time but this is massively over the top. I would NEVER want u as a client of any kind.New owner of Oldest Gunmaker in America won’t fix my Gun.
l have posted this elsewhere to get the word out. This conversation happened this week 5/12/2021
This an email I sent to Rem Arms the new owner of the gun maker portion of Remington.
I have a Remington 870 Express 20 gauge youth shotgun. I am the original owner purchased 20+ years ago. This weekend my great nephew shot his first turkey and after firing the weld at the barrel/magazine ring broke. What it the procedure for having Remington to repair this gun?
After my son outgrew this gun, many children of family and friends have used this shotgun. Just my luck I have a dozen Remingtons
This their response:
Thank you for contacting RemArms, LLC,
RemArms, LLC. is a newly formed entity that acquired the Remington firearms division from Remington Outdoors Company. We are working diligently to obtain all necessary regulatory licenses and become operational. RemArms will be producing Remington branded firearms soon at the historic Ilion, NY facility where Remington has been produced for more than 200 years Our website, www.remarms.com. is now online. Production of legacy Remington firearms is on track to begin in early 2021.
Due to the nature of the acquisition, RemArms LLC. is unable to service existing Remington firearms, honor any warranty or recall offered by the Remington Outdoors Company. As a show of our commitment to the Remington brand and its customers, once we become fully operational, we will do what we can to assist in resolving issues you may have with Remington product purchased through the Remington Outdoors Company.
We hope you appreciate the constraints that limit our ability to take care of firearms or other products made prior to the RemArms LLC acquisition of Remington firearms from the Remington Outdoors Company. In the future we will service product produced by RemArms, utilizing the highest standards available.
If you have any reason to believe that your firearm is not functioning as it is intended, please discontinue its use immediately and take it to a qualified gunsmith for inspection.
Please do not send your firearms to any Remington facility or repair center. If a firearm or other product is shipped to either Remington or a repair center, the delivery will be rejected.
If you seek repair services for your pre-RemArms-LLC “Remington” firearm, below is a list of repair centers who in the past serviced or repaired Remington firearms. Feel free to contact them about your firearm. For avoidance of doubt, these repair centers are completely independent of RemArms and are not RemArms’ agents, contractors, or affiliates. As such, RemArms does not endorse, guarantee, or warranty their work in any way whatsoever, and disclaims any and all liability in connection therewith. Additionally, you will be solely responsible for any charges incurred in connection with their services.
ST Store Name Address Phone / Fax AK Wild West Guns 7100 Homer Drive Anchorage, AK 99518 Phone:907-344-4500Fax: 907-344-4005 AZ Sprague's Sports Inc 345 W 32nd St Yuma, AZ 85364 Phone: 928-726-0022 FAX: 928-344-4708 CA J & G Gunsmithing 7680 Barton Rd. Granite Bay, CA 95746 Phone:916-786-9200Fax: 916-772-1932 FL Higher Power Outfitters INC 1826 Tamiami Trail, Punta Gorda, FL 33950 Phone: 941-347-8445 Fax 941-347-8455 IA Scheels All Sport 101 Jordan Creek Parkway West Des Moines, IA 50266 Phone:515-727-4065Fax: 515-727-4162 IL Mann & Son Sporting Goods 515 West Water StreetPinckneyville, IL 62274 Phone:618-357-2911Fax: 618-357-3658 KY Paducah Shooters Supply 3919 Cairo Road Paducah, KY 42001 Phone:270-442-3242Phone:877-772-3006Fax:270-442-5022 MI Williams Gun Sight 7389 Lapeer Road/PO Box 329 Davison, MI 48423 Phone:800-530-9028Phone:810-653-2131Fax: 840-658-2140 MI Dick Williams Gun Shop, Inc. 4985 Cole Road Saginaw, MI 48601 Phone:989-777-1240Fax: 989-777-8028 MN Alhman's Inc. 9525 West 230th Street Morristown, MN 55052 Phone: 507-685-4244 Fax: 507-685-4280 NC B&B Arms 9283 US HWY 220Business N, Randleman, NC 27317 Phone: 336-339-3199 NV Wild West Guns 5225 Wynn Rd, Las Vegas, NV 89118 Phone: 702-798-4570 NY The Gunworks of Central New York 5366 State Route 31 Verona, NY 13478 Phone:315-363-7041Fax: 315-363-1043 OK Sports World 6841 East 41 Street Tulsa, OK 74145 Phone:918-742-4027Fax: 918-742-3981 OR Allison & Carey Gunworks 17311 South East Stark Portland, OR 97233 Phone: 503-256-5166 No Fax SC Southland Gun Works, Inc. 1228 Harry Byrd Hwy Darlington, SC 29532 Phone:843-393-6291Fax: 843-393-9995 SD Scheels All Sport 2101 West 41st Street Sioux Falls, SD 57105 Phone:605-334-7767Fax: 605-334-8936 VA Triton Arms 7668 Peppers Ferry Rd, Max Meadows, VA 24360 Phone:276-620-8571 UT Carter Gunsmithing 938 West Utah Ave Payson UT, 84651 801-465-7945
Thank you for your understanding and support of Remington firearms, America’s oldest gunmaker.