Hello all, I'm new to this forum and just got a Tac 15i the other day. After getting everything set up to go shooting i loaded the bow. I placed the string loop on the second latch as directed and placed my arrow where the knock is supposed to go and it depressed the anti dry fire post. When I got it cranked back about half way the shuttle lifted up from the back, ripped out of the channel, and released the arrow. After that happened i looked at the shuttle and the anti dry fire mechanism broke in half. I knew it was toast after this but tried to replicate the problem again. I placed the loop on the proper catch and started cranking it back. every single time the shuttle would come out of its groove and fly out. All I cold see was red I was so mad. I contacted PSE about the issue. They told me to take it to a dealer and they would fix everything under warranty. Any ideas what the heck is going on. I am starting to lose faith in this contraption.