FWIW I don't have anything against DeadAir suppressors. I only own 1 a Wolfman 9mm, and it's fine and have a nomad ti currently in jail. I do have problems with **** CS though. Recently tried to take advantage of 300$ hush money promo (one of the many promos going on to try and sell as many cans before Jan 1). I figured 300 off another can would pay for the tax stamp and beat the rush on this one. My dealer had the can coming in normal restock order the next week. I purchased can on October 31, the last day of the promotion. I went online to submit for promo- and it asks for form 4 submission number- what???? all over the site it states cans must be purchased by October 31- nothing about form 4 submission ( I have all the screenshots of the online promo to prove it). I contact CS at DeadAir and state that since my dealer uses SilencerShop for paperwork- the form 4 submission timing is on SilencerShop, I cant submit until they process- they proceeded to take 2 weeks for just that (longer than I have ever had them take). Anyway- after 2 weeks of back and forth and the escalation of my CS complaint, and "we normally wouldn't do this, but just this one time we are going to do you a favor" I finally received the promo code. Code is supposedly good through Jan., So today I am deciding what other can (this time with no tax stamp being post Jan 1) I should order. Call my dealer- they have not heard of promo and don't know how to apply discount. Get back a hold of DeadAir and they state it's only good for "accessories" not suppressors. Wait... so I can get 300$ or your overpriced merchandise, but not off a can??? yep... that's the deal. My bad for not reading the page 12 fine print is what CS told me. I say- why do you have or need page 12 fine print? Anyway- that's my story. I feel spreading the word on the ever lacking CS is all I can do. Personally won't buy another can from them- too many other good/better options.
