Not all companies will do that though! I had a $500 dollar package that was "hijacked" and never arrived. The company went through some "insurance" company, I can't remember the name, then I ended up having to wait. Well, this company only reimbursed the product, not the tax or shipping. Only the product! So had to reorder and lost $80-100 on the deal!Call the place you ordered from and tell.them what happened I had that happened to me by ups and shooters pro shop sent another package of bullets