Gary messed up a barrel order for me in so many ways repeatedly that he finally gave up trying. And I dropped it in the nearest dumpster. He should not be in business..
At the time he would only deal over a phone, as this skirts all accountibility right up front for him. This was ~10yrs ago.
Technical details are NEVER captured with phone conversations, I knew this.. But he didn't hold enough pride in his product to get ANYTHING right before sending it out.