Issue with new phone and Applied Ballistics Custom Drag Curves

[ericpetritz]

I recently upgraded my Motorola Razr Maxx cell phone to an HTC One M8. I had Applied Ballistics Software synced up to the web in my old phone before switching phones. When I was setting up the new phone I synced Applied Ballistics to the web and it brought over all my loads. The problem is it only brought over one of the custom drag curves I have purchased. When I try to add the custom drag curves back they are not listed in the window where the purchased curves typically reside. Then I click on purchase and I select the appropriate curve and I get a message saying that it has already been purchased. In other words, I have custom drag curves that I have purchased that I can't get to. Not sure what to do? I can't find them and it won't let me re-purchase them because it says I already own them. I have contacted Bryan several times and haven't heard back, I know he is a busy guy. Anybody else had this problem and know how to get the drag curves back?

 

[BryanLitz]

Sorry for the difficulty in contacting me. We are aware of this problem and the developer is looking into it. Please stand by for update/fix.
-Bryan

 

[ericpetritz]

Bryan,
Any word on the solution to this problem? I still can't get to my custom drag curves in the Applied Ballistics App.
Thanks