Brunos

[WVGuns]

Anyone know what the situation is with Brunos? I placed an order a month ago and as of yet i havent heard a peep. Tried calling several times number is always busy. I certainly understand and expect delays with whats going on just found it strange no emails no nothing. Midway and Third generation are shipping same week. Thumbs up for those guys.

 

[GNERGY]

Try calling just a little before they open, that is when my friend gets thru. I know their customer service is so bad right now, they don't answer the phone or E mails, when things get back to normal NOBODY is going to order from them anymore. I know people can walk off the street and buy stuff that other people have had on order for a month and haven't got it yet.

 

[MTBULLET]

i placed an order yesterday (for in stock item), got e-mail confirmation 15 min. later. shipping info to follow today they said. Have always had good luck with them, but only order "in stock" items.

 

[WVGuns]

All the items were "in stock" that i ordered and i did recieve an order confirmation but nothing since and like i said its been a month. I have always read great things about these guys and wanted to give them some business.

 

[kcebcj]

Ordered some "in stock" Bergers on 4-3 charged my card 4-7 and UPS delivery is scheduled for 4-12. No complaints here!

 

[WVGuns]

I dont know maybe its an east coast thing......

 

[JackinSD]

Ordered "in-stock" items on 2/25/13. Received confirmation of order but still have not received any of the items and cannot get any kind of customer service. Last company I will ever order anything from again.

 

[WapitiBob]

It's not an East Coast thing. An absolute wast of time and energy trying to deal with those hacks.

 

[WVGuns]

Hmmm sounds like my situation. The things i ordered was for a new gun build so wasnt in a hurry. Now a month later and this weeks beautiful weather i'm starting to get the itch to hit the range. I hate to order from another supplier then my order from brunos show up...Anyone from Brunos out there that can give us the 411???????

 

[jkrueger]

Same here, ordered 3/10 (in stock) got the order confirmation that day and not a peep since, and all of my attempts to contact them go unanwsered. If I am able to contact them Im canceling my order.

 

[jkrueger]

Ordered some "in stock" Bergers on 4-3 charged my card 4-7 and UPS delivery is scheduled for 4-12. No complaints here!

Good for you, but stories like this just further **** me off. I hope I am not the only one here to take my buisness elsewhere.

 

[WVGuns]

I totally agree with you jkrueger i have been more than patient with these guys but to be honest will be my last order. As a small business owner myself i couldnt sleep at night running a business this way. I appreciate the honesty of the websites that are upfront and honest about shipping delays,inventory may be incorrect...etc. Maybe im old school..

 

[WapitiBob]

The internet side of their business is absolutely worthless.

 

[reeldawg]

I ordered some Bergers in Januarary of this year that showed in stock. They called me in a day or two and said that item was out of stock. They wanted know if I wanted it on back order and then tried to sell me a 1000 210Ms for $80 or $90 plus shipping. I declined. I got the Bergers a couple of week ago. I noticed they put an extra $3 "handling" charge on mail order items. I think we all should remember the companies that jacked the prices up during the last couple of months. A few bucks if one thing, but to double and tripple the price is something else.