Hi Ronmc,
It sounds like you have had a bad time of it and no doubt you have an issue that needs to be addressed and rectified directly by the manufacture, but none of it is the fault of this forum or it's publisher or members, so please go easy since you are one of the very few that have had this many problems.
Most owners experience between 0 and 2 problems in the first 200 shots, which we refer to as the break-in period and it's similar to buying a new car. Once these have been resolved, most owners will not part with their crossbows again, due to the outstanding performance.
All I can recommend is that you sit down and write a well worded letter to Pete Shepply and his heads of Marketing and Customer Support. If you explain your experience and notify them you would challenge them to change your opinion of their products, maybe they'll attempt to do something to make reparations for the pain and frustration that you've experienced.
If you don't try you'll never know!
As far as your comment about the bow not grouping well, I'd challenge that comment by stating for the record that my PSE TAC15i and that of numerous other TAC owners will consistently maintain 3 to 4 inch groups at 100 yards. I can't even shoot multiple arrows at any target less than 60 yards because I will robin-hood or bust up my own arrows at distances 60 yards or under. At 70 or 80 yards my arrows are almost touching one another.
Show me another crossbow anywhere that can do this consistently?
Know the difference between a crossbow malfunction and the problems caused from not understanding the dynamic properties of arrow balancing are two different things. Most people don't know one from the other, so it takes time for some of us to work with our other crossbow brothers to teach these things.
If you bothered to speak to those members that have worked over the past year with people like OkieBowie, Super 91, Russel and a few others, they'd gladly tell you just how much they've learned and just how well there TAC 15/15i shoot these days.
The young man who is in this thread just above your entry (Luv2turn) recently followed some of my tuning advice for his crossbow and as of yesterday was pretty happy with the way his is now shooting. I'm not going to advertise for everybody else because I think they all have voices of their own, but I will simply say that this is the most accurate crossbow that money can buy today.
Knowing how to make it work at that level takes a great deal of knowledge, but then the same can be said for a SWAT or Sniper who can hit a pie plate at a mile. If it was so easy, everybody would be doing it!!!!
Regards,
Jon