Its doubtful, but are the rings possibly out of spec? Do you have another set of rings you could try on the rail? This could determine if the rings or the rail is the problem. From the pic, it appears that the ring clamp is bottomed out on the ring. Never seen this before.
Do you have a buddy that will allow you to use his? If not take it to a local gun shop and see if they will try some rings...or get a $15 set of rings from Walmart to see if they fit. Try to eliminate one or the other as the culprit. If those are both new I would be suspicious towards the rail.
May be a weaver rail, they are spec’ed thinner (I believe). Picatinny accessories may not fit a weaver, but weaver should fit picatinny. Don’t know why they would use weaver on anything modern...but what do I know?
Agree with Bravo, I'd suspect the rail. If gunshop has a knowledgeable staff, they should be able to get you up and running in short order. Did you purchase the rifle new or used? Its unclear from your original post.