300H&H,
I have exactly three dealings with Elk Ridge, two with reamer rentals or attemped reamer rentals I should say and one situation with a stock.
As far as reamer rentals go, I would avoid them at all cost. I placed two reamer orders with them and was told they would be shipped within 10 days, in both cases I waited two weeks and called to see where the reamer was, said they would be shipped out ASAP, another week and nothing and a returned call. Same reply, that they would be shipped ASAP.
Waited another week, no show and called back, first time they said that they had not gotten the reamer back from the previous rental???? THen how could it have been ready to ship three times ASAP I asked, no reply!!!
Second time they said reamer was off for resharpening and would be ready in 4-5 weeks. Again, how could it be ready to ship ASAP three times and then need sharpening.
First goof up I will give to any company as just part of things happening, second time was my fault to let them screw me a second time.
Situation with their stock, ordered a heavy BR model with 14.5" LOP, standard straight grip, solid 3" wide flat forend with rounded tip on forend and for a Rem 700 LA.
When the stock came in, it was the right color and that was it. We got a 13" LOP, thumbhole, vented forend finished square and to top it all off it was inletted for a Rem 700 short action. Again, only thing that was correct was the color we ordered.
It was obvious the wrong stock had been shipped to us so I called them up and she flat out told me that we got the stock we ordered so I had to do some major digging to fine a copy of the original e-mail reply from them that had our order specs and I called back and told her that.
Her reply was that since it was a custom order stock she would not be able to refund the money on that stock. **** near dropped the phone on that one.
Needless to say I hung up before I got a bit unprofessional.
Simply put, I will never even consider ordering from them again.
TO be fair, I was told that the lady that owns the business was going through a nasty divorce at the time and the business was really being run badly at that time. That may be but I will never give them a fourth chance to give me more grey hair.
This all occured about 2 years back so things may be different now.
Kirby Allen(50)