I ordered a thumbhole bull barrel stock for my Savage Model 12 and it took me over a month to receive it. I called numerous times and also emailed several times with no response whatsoever. Finally I messaged them on Facebook and finally received a response saying it would be done in about a week. When I finally got it after over a month of waiting it was completely the wrong one. It was for some type of long action rifle for a standard barrel. I Facebook messaged them because they wouldn't reply to my phone calls or emails. They apologized and sent me a shipping label. They said I would have the correct one in 5-7 days. 2 weeks later I finally received the right one and its actually for the right gun this time but the the trigger guard area is going to need a lot of work because the trigger guard wont even go into it. I figured after having to send one back already and waiting for such a long time they would make sure everything is correct. It'll be the last time I ever use Boyds. Very disappointed.