Eh I'm just the opposite. I had 2 manuals skip numbers and couldn't get it open. Had the dial replaced with an AMSEC electronic and have had no issues in 12 years. Have only changed batteries 2 times.
I've had my Liberty Lincoln for over 20 years , it's been fantastic, just wish I would have bought a larger model.... ALWAYS get the next size up!!!Find a Liberty dealer and buy a safe. Not the same quality through outlet stores as from a dealer. Lifetime warranty with Liberty.