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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
Leupold problem.
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<blockquote data-quote="planetwaves" data-source="post: 2005659" data-attributes="member: 84697"><p>Leupold will replace it. No questions asked. I live a couple of miles from their Beaverton headquarters. About 6 years ago I bought a $400 pair of Leupold binoculars. The first time I took them on a hike, one of the plastic hook/rings on the strap broke. I dropped by their headquarters on my way home and took in just the strap and explained the problem to the receptionist. She asked which model and called someone who came to the lobby with a new unopened pair of binoculars. He asked if I had the original pair with me. I told him the binoculars were in my car and are great, I only needed a new strap. He insisted that their policy is to replace any defective item. We actually argued for a while until he finally told me to have a seat and he would be back shortly. After a while he reappeared with a new strap.</p></blockquote><p></p>
[QUOTE="planetwaves, post: 2005659, member: 84697"] Leupold will replace it. No questions asked. I live a couple of miles from their Beaverton headquarters. About 6 years ago I bought a $400 pair of Leupold binoculars. The first time I took them on a hike, one of the plastic hook/rings on the strap broke. I dropped by their headquarters on my way home and took in just the strap and explained the problem to the receptionist. She asked which model and called someone who came to the lobby with a new unopened pair of binoculars. He asked if I had the original pair with me. I told him the binoculars were in my car and are great, I only needed a new strap. He insisted that their policy is to replace any defective item. We actually argued for a while until he finally told me to have a seat and he would be back shortly. After a while he reappeared with a new strap. [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
Leupold problem.
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