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Letting down the arrow Problem/WARNING
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<blockquote data-quote="msd4141" data-source="post: 545382" data-attributes="member: 36450"><p>I finally got around to calling PSE yesterday. The lady I spoke with was named Jennie. She was very helpful in setting the issue straight about the problem with the arrow slide block jumping while cocking/uncocking the bow. The gears have been damaged in the cocking mechanism (Just like the gentelmen in an earlier reply had said) I do not have an extended crank on this bow, everything is still factory. I asked her if she could send me a new cocking mechanism as I could install it myself, and I was told PSE could only ship to a dealer. I explained that the local dealer that I purchased the bow from was not high on my list as they seemed uninformed and slow at dealing with issues like this, and with the Michigan bow season is about to open. Jennie then told me that she would replace the whole upper free of charge, and said the dealer could call and confirm this and let me have a new bow that they had in stock. So far so good. I had the dealer give me the new upper unassembled as I feel I can level and square the assembly better myself. I get home with the upper pieces and when I remove the string stops to make better room to square and level the 2 sections during assembly, I find one was cross threaded and very hard to get out. The other had three cracks across the rubber end. The rail section has two dings on the right side like some prior damage was done to it. The slide block would catch slightly when i slid it back and forth. I am heading back this morning at 9 AM when they open, and not vey happy! I had overheard one of the workers this past spring while in the bow shop trying to sell one to a customer, that he could make a deal on a tac 15 at a dicount because he had obtained some units from PSE with minor blemishes, but still totally functional. I guess I was given one of these. Does anyone Know if a company like PSE would like this secnario? I do not believe so. I am sorry to vent, but I paid over $2000 last fall getting totally set up with this unit, and I did it at this shop. I will let you know the outcome later. Jennie also did mention that if I was to ever replace the cocking string, that I should ensure the knot was sitting down flush within the spooling drum, as the PSE team thinks that this may have been contributing to some of these cocking mechanism issues. I told her that looking at Mine the Knot was not flush. The replacement bow(the broken one) looks to have a new designed spool and the knot hole a little bigger to allow the knot to sit flush. I also want to thank everyone again on this website for all ther information. I have learned A LOT from these members!</p></blockquote><p></p>
[QUOTE="msd4141, post: 545382, member: 36450"] I finally got around to calling PSE yesterday. The lady I spoke with was named Jennie. She was very helpful in setting the issue straight about the problem with the arrow slide block jumping while cocking/uncocking the bow. The gears have been damaged in the cocking mechanism (Just like the gentelmen in an earlier reply had said) I do not have an extended crank on this bow, everything is still factory. I asked her if she could send me a new cocking mechanism as I could install it myself, and I was told PSE could only ship to a dealer. I explained that the local dealer that I purchased the bow from was not high on my list as they seemed uninformed and slow at dealing with issues like this, and with the Michigan bow season is about to open. Jennie then told me that she would replace the whole upper free of charge, and said the dealer could call and confirm this and let me have a new bow that they had in stock. So far so good. I had the dealer give me the new upper unassembled as I feel I can level and square the assembly better myself. I get home with the upper pieces and when I remove the string stops to make better room to square and level the 2 sections during assembly, I find one was cross threaded and very hard to get out. The other had three cracks across the rubber end. The rail section has two dings on the right side like some prior damage was done to it. The slide block would catch slightly when i slid it back and forth. I am heading back this morning at 9 AM when they open, and not vey happy! I had overheard one of the workers this past spring while in the bow shop trying to sell one to a customer, that he could make a deal on a tac 15 at a dicount because he had obtained some units from PSE with minor blemishes, but still totally functional. I guess I was given one of these. Does anyone Know if a company like PSE would like this secnario? I do not believe so. I am sorry to vent, but I paid over $2000 last fall getting totally set up with this unit, and I did it at this shop. I will let you know the outcome later. Jennie also did mention that if I was to ever replace the cocking string, that I should ensure the knot was sitting down flush within the spooling drum, as the PSE team thinks that this may have been contributing to some of these cocking mechanism issues. I told her that looking at Mine the Knot was not flush. The replacement bow(the broken one) looks to have a new designed spool and the knot hole a little bigger to allow the knot to sit flush. I also want to thank everyone again on this website for all ther information. I have learned A LOT from these members! [/QUOTE]
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