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Comcast - Need New Modem - No Prob🤬
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<blockquote data-quote="Muddyboots" data-source="post: 2569131" data-attributes="member: 63925"><p>So had to exchange modem this morning (11 miles each way) and fired it up. So the "new" modem is actually a return and had network name and PW changed!<img class="smilie smilie--emoji" loading="lazy" alt="🤬" title="Face with symbols on mouth :face_with_symbols_over_mouth:" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f92c.png" data-shortname=":face_with_symbols_over_mouth:" /><img class="smilie smilie--emoji" loading="lazy" alt="🤬" title="Face with symbols on mouth :face_with_symbols_over_mouth:" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f92c.png" data-shortname=":face_with_symbols_over_mouth:" /> It was never reformatted and was hard coded. Got on phone with "Diane" in Pakistan for over an hour and she could not reset the modem although she tried prob 15 different things. I tried several times my end and nope!<img class="smilie smilie--emoji" loading="lazy" alt="🤬" title="Face with symbols on mouth :face_with_symbols_over_mouth:" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f92c.png" data-shortname=":face_with_symbols_over_mouth:" />. So drove back to Comcast and now waiting in line to get exchange plus make sure it is properly scanned. </p><p></p><p>So I bring home new one, plug in, connect App and it connected perfectly, transfers over network name and PW and reconfigures perfectly.</p><p></p><p>So wasted 1/2 day all because the so called new one wasn't reformatted. Trying to get a discount for my time. What a pita!</p><p></p><p>Make sure you get a modem that is scanned and reformatted!</p></blockquote><p></p>
[QUOTE="Muddyboots, post: 2569131, member: 63925"] So had to exchange modem this morning (11 miles each way) and fired it up. So the "new" modem is actually a return and had network name and PW changed!🤬🤬 It was never reformatted and was hard coded. Got on phone with "Diane" in Pakistan for over an hour and she could not reset the modem although she tried prob 15 different things. I tried several times my end and nope!🤬. So drove back to Comcast and now waiting in line to get exchange plus make sure it is properly scanned. So I bring home new one, plug in, connect App and it connected perfectly, transfers over network name and PW and reconfigures perfectly. So wasted 1/2 day all because the so called new one wasn't reformatted. Trying to get a discount for my time. What a pita! Make sure you get a modem that is scanned and reformatted! [/QUOTE]
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Comcast - Need New Modem - No Prob🤬
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