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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
Anti Cant Device
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<blockquote data-quote="PRCLITE" data-source="post: 1006364" data-attributes="member: 77124"><p>I still haven't picked out a scope level but I'd like to give a shout out to Leupold.... I received my bases and rings today and was excited to install the scope. I got my wheeler engineering lapping kit and began the process. I lined everything up as best as I could and began lapping. Once I got more than 75% contact it was time to mount the scope..... WRONG!</p><p></p><p>The front of my scope was hitting the barrel.... Not happy. I double checked Leopold's website for the part numbers recommended for my rifle and my scope. I double checked what I ordered and what I received. Everything came out to the same part numbers. Obviously the bases were fine but the rings were too low. I called Leupold technical support and told them the situation. He went through the website to verify that the part numbers that were suggested was what I was saying. Once he found that the numbers recommended were wrong he said he would transfer that information over to the I.T. department for correction. He also said that he would overnight ship a set of the correct rings from Oregon to Pennsylvania. I told him that I didn't order them directly from them and he said, doesn't matter.. the website gave you the wrong information. That is customer service at it's finest and it's nice to see that some companies still bend over for their customers. This is my first Leupold scope and my first experience with Leupold customer service. Thus far, I am impressed to say the least. Just wanted to share.</p></blockquote><p></p>
[QUOTE="PRCLITE, post: 1006364, member: 77124"] I still haven't picked out a scope level but I'd like to give a shout out to Leupold.... I received my bases and rings today and was excited to install the scope. I got my wheeler engineering lapping kit and began the process. I lined everything up as best as I could and began lapping. Once I got more than 75% contact it was time to mount the scope..... WRONG! The front of my scope was hitting the barrel.... Not happy. I double checked Leopold's website for the part numbers recommended for my rifle and my scope. I double checked what I ordered and what I received. Everything came out to the same part numbers. Obviously the bases were fine but the rings were too low. I called Leupold technical support and told them the situation. He went through the website to verify that the part numbers that were suggested was what I was saying. Once he found that the numbers recommended were wrong he said he would transfer that information over to the I.T. department for correction. He also said that he would overnight ship a set of the correct rings from Oregon to Pennsylvania. I told him that I didn't order them directly from them and he said, doesn't matter.. the website gave you the wrong information. That is customer service at it's finest and it's nice to see that some companies still bend over for their customers. This is my first Leupold scope and my first experience with Leupold customer service. Thus far, I am impressed to say the least. Just wanted to share. [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
Anti Cant Device
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