ElCidAviator
Well-Known Member
I've been saving, drooling and dreaming for a few months now about a Twisted Rival in 28 Nos. I was about to call them to order and then saw the Google reviews. There's a lot of complaints about their customer service. I was a little worried myself when I called them the first time and left a message and they didn't return my phone call (I gave them a week). The second time I called, talked to Gage and he seemed like he was fairly helpful/knowledgeable.
What are the overall experiences with their customer service? Should I just look somewhere else that has a better reputation or should I not worry and get the dream gun?
Also, I saw the video from backfire, that talked about them putting in a trigger tech trigger vs. a Bix'n Andy. That's the type of thing that I would expect them to remedy immediately (I wouldn't even except the rifle at my FFL). Has anyone else had that happen to them? Did they remedy the situation?
Thanks in advance!
What are the overall experiences with their customer service? Should I just look somewhere else that has a better reputation or should I not worry and get the dream gun?
Also, I saw the video from backfire, that talked about them putting in a trigger tech trigger vs. a Bix'n Andy. That's the type of thing that I would expect them to remedy immediately (I wouldn't even except the rifle at my FFL). Has anyone else had that happen to them? Did they remedy the situation?
Thanks in advance!