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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
Vortex has great customer service
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<blockquote data-quote="cornchuck" data-source="post: 2905567" data-attributes="member: 20220"><p>I also think Vortex's customer service is awesome. I have sent my Gen 1 PST back to get a new rubber grip on magnification ring. Sent in my Viper HD spotting scope in because the eye piece locked up, which I think it fell over while on my tripod and hit the concrete shop floor. All covered under the warranty. I also sent in some PMR rings in that I broke a bolt that tightens the rings to the base. I got these rings from a guy on here. I get a call from Vortex one day. They said those rings were fake Vortex rings. The guy at Vortex said he would sell a new set for half price. They sent me a new set and a t shirt.</p><p></p><p>I know some people my not agree with me for what I am about to say. Before the ring thing, I told myself I would not buy another brand of optic. After they sent me new rings and a gift, I am Vortex for life. I also just bought the Vortex Fury 5000 AB. When I looked through them for the first time after getting them, I said I should have done that a long time ago. A lot clearer than what I was used to.</p><p></p><p>Jason</p></blockquote><p></p>
[QUOTE="cornchuck, post: 2905567, member: 20220"] I also think Vortex's customer service is awesome. I have sent my Gen 1 PST back to get a new rubber grip on magnification ring. Sent in my Viper HD spotting scope in because the eye piece locked up, which I think it fell over while on my tripod and hit the concrete shop floor. All covered under the warranty. I also sent in some PMR rings in that I broke a bolt that tightens the rings to the base. I got these rings from a guy on here. I get a call from Vortex one day. They said those rings were fake Vortex rings. The guy at Vortex said he would sell a new set for half price. They sent me a new set and a t shirt. I know some people my not agree with me for what I am about to say. Before the ring thing, I told myself I would not buy another brand of optic. After they sent me new rings and a gift, I am Vortex for life. I also just bought the Vortex Fury 5000 AB. When I looked through them for the first time after getting them, I said I should have done that a long time ago. A lot clearer than what I was used to. Jason [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
Vortex has great customer service
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