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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
thoughts on zeiss conquest scopes
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<blockquote data-quote="philny1" data-source="post: 149708" data-attributes="member: 7121"><p>[ QUOTE ]</p><p>[ QUOTE ]</p><p>Zeiss returned a scope I sent in for Warranty work, the rubber eyepiece looked like it was installed by a six year old on a Monday morning. Sent 12/20/06--returned 2/23/07. </p><p></p><p>[/ QUOTE ]</p><p></p><p> </p><p>I have another Zeiss in for warranty work. They have had the scope since 2/23/07, 46 days now. Rather than repair it, I've been told it will be replaced with a new one. How nice!!! Problem is, they don't have it!!!! </p><p>Called my supplier to see if there is a shortage of Zeiss scopes, was told they are readily available if I would like to purchase one. Explained to their customer service my problem, their response was that is rediculous they (meaning Zeiss) have a warehouse full. Their words.</p><p>Have spoke with a Zeiss factory rep who said my supplier JSC would be issued a credit and they would send me a new scope. That was over a week ago.</p><p>Meanwhile I've called Zeiss's customer service twice and have not received the courtesy of a returned phone call.</p><p>Just a "heads up" to what you might experience purchasing a Zeiss Conquest!!!!</p><p></p><p>Before posting this I called the factory rep again. Did managed to speak to him and was told he contacted customer service, which e-mailed him back saying they would look into the problem. </p><p></p><p>[/ QUOTE ]</p><p>Got my Zeiss back today. 48 days. As they said, a NIB scope. I'm kinda nervous about mounting it, the one I sent back was giving me 1" clicks @ 100 yds.</p></blockquote><p></p>
[QUOTE="philny1, post: 149708, member: 7121"] [ QUOTE ] [ QUOTE ] Zeiss returned a scope I sent in for Warranty work, the rubber eyepiece looked like it was installed by a six year old on a Monday morning. Sent 12/20/06--returned 2/23/07. [/ QUOTE ] I have another Zeiss in for warranty work. They have had the scope since 2/23/07, 46 days now. Rather than repair it, I've been told it will be replaced with a new one. How nice!!! Problem is, they don't have it!!!! Called my supplier to see if there is a shortage of Zeiss scopes, was told they are readily available if I would like to purchase one. Explained to their customer service my problem, their response was that is rediculous they (meaning Zeiss) have a warehouse full. Their words. Have spoke with a Zeiss factory rep who said my supplier JSC would be issued a credit and they would send me a new scope. That was over a week ago. Meanwhile I've called Zeiss's customer service twice and have not received the courtesy of a returned phone call. Just a "heads up" to what you might experience purchasing a Zeiss Conquest!!!! Before posting this I called the factory rep again. Did managed to speak to him and was told he contacted customer service, which e-mailed him back saying they would look into the problem. [/ QUOTE ] Got my Zeiss back today. 48 days. As they said, a NIB scope. I'm kinda nervous about mounting it, the one I sent back was giving me 1" clicks @ 100 yds. [/QUOTE]
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