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Hunting
Long Range Hunting & Shooting
Sent in rifle for service one year ago - still working on it
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<blockquote data-quote="engineer40" data-source="post: 1224597" data-attributes="member: 90399"><p>I don't know if this is so much a Sugar vs Salt conversation... but more talking about what each entity <u>Wants</u>. Everybody's favorite radio station, WIIFM (What's In It For Me). </p><p></p><p>The OP wants his rifle back in a condition that is acceptable to him. </p><p></p><p>The company wants to maintain their reputation in the industry that helps them sell more rifles. </p><p></p><p>So sometimes it behooves you as the customer to remind them how much they are failing at customer service. Most often it only takes a gentle reminder and people will move mountains to make you happy. But not always. </p><p></p><p>If after a series of reminders, the company still doesn't fix what they messed up... well then I'm thankful for threads exactly like this one so I make sure not to do business with them. Because at the end of the day, we all need to look out for each other too.</p><p></p><p>Just my opinion. I might be wrong. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="engineer40, post: 1224597, member: 90399"] I don't know if this is so much a Sugar vs Salt conversation... but more talking about what each entity [U]Wants[/U]. Everybody's favorite radio station, WIIFM (What's In It For Me). The OP wants his rifle back in a condition that is acceptable to him. The company wants to maintain their reputation in the industry that helps them sell more rifles. So sometimes it behooves you as the customer to remind them how much they are failing at customer service. Most often it only takes a gentle reminder and people will move mountains to make you happy. But not always. If after a series of reminders, the company still doesn't fix what they messed up... well then I'm thankful for threads exactly like this one so I make sure not to do business with them. Because at the end of the day, we all need to look out for each other too. Just my opinion. I might be wrong. :) [/QUOTE]
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Long Range Hunting & Shooting
Sent in rifle for service one year ago - still working on it
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