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Rifles, Reloading, Optics, Equipment
Gunsmithing
PTG
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<blockquote data-quote="Kevin Cram" data-source="post: 967291" data-attributes="member: 2215"><p>I'm seeing their quality control slipping on reamers, gauges and other rifle parts they mfg. I've had to re-work the last 20 bdl floor plates I got from them as the hing point wasn't milled correctly. I've had some Savage bolt bodies that needed re-worked to fit as well. I've sent a few reamers back that cut horrible on the first chambering. I just got a go gauge from them that was out of spec. When set to - .001" head space where the bolt will close on the go gauge and not with a a piece of clear tape on the back ( + .002" ). Tried new virgin brass and had to almost stand on the bolt to get it closed. Got another go gauge from a different mfg. Wow, a .0025" difference on go gauges and the brass now fits with no issues. My latest is 2 reamers I ordered are at 9 weeks. They list a 4-6 week lead. When I started calling at week 7 it took over a week for a return phone call. I scheduled my build lead times around when I was told the reamer should be here. Now my schedule is off and have a couple customers I have to explain why. I feel like the a-hole when I have to use " the reamer isn't here yet" over and over as an excuse. I think PTG is getting to big for their britches. They seem to keep finding time to come up with new products, which is great, but can't seem to keep up with current production. It would be nice to see customer service and delivery times stepped up on their current production parts. I've already started ordering my reamers from another mfg. Soon other rifle parts will begin being mfg'd. in house at MCR.</p></blockquote><p></p>
[QUOTE="Kevin Cram, post: 967291, member: 2215"] I'm seeing their quality control slipping on reamers, gauges and other rifle parts they mfg. I've had to re-work the last 20 bdl floor plates I got from them as the hing point wasn't milled correctly. I've had some Savage bolt bodies that needed re-worked to fit as well. I've sent a few reamers back that cut horrible on the first chambering. I just got a go gauge from them that was out of spec. When set to - .001" head space where the bolt will close on the go gauge and not with a a piece of clear tape on the back ( + .002" ). Tried new virgin brass and had to almost stand on the bolt to get it closed. Got another go gauge from a different mfg. Wow, a .0025" difference on go gauges and the brass now fits with no issues. My latest is 2 reamers I ordered are at 9 weeks. They list a 4-6 week lead. When I started calling at week 7 it took over a week for a return phone call. I scheduled my build lead times around when I was told the reamer should be here. Now my schedule is off and have a couple customers I have to explain why. I feel like the a-hole when I have to use " the reamer isn't here yet" over and over as an excuse. I think PTG is getting to big for their britches. They seem to keep finding time to come up with new products, which is great, but can't seem to keep up with current production. It would be nice to see customer service and delivery times stepped up on their current production parts. I've already started ordering my reamers from another mfg. Soon other rifle parts will begin being mfg'd. in house at MCR. [/QUOTE]
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