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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
Opinoin of Vortex Optics
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<blockquote data-quote="Creedmoor shooter" data-source="post: 1655513" data-attributes="member: 72601"><p>I will say vortex has some exceptional customer service. I'm dealing with them right now about my gen2. I sent it in for repair but they sent it back saying there was nothing wrong with it. I called back and was told I should have been called before they sent it back if they found nothing wrong. They were very apologetic and I was asked to test again. I tested it and still broke. They sent me a label to ship it back and put it on a 2 day priority to get fixed and field tested. I must say the people they have working for them in CS are top notch. I'm still done with buying them but it's nice to see in today's world they care about their customers.</p></blockquote><p></p>
[QUOTE="Creedmoor shooter, post: 1655513, member: 72601"] I will say vortex has some exceptional customer service. I'm dealing with them right now about my gen2. I sent it in for repair but they sent it back saying there was nothing wrong with it. I called back and was told I should have been called before they sent it back if they found nothing wrong. They were very apologetic and I was asked to test again. I tested it and still broke. They sent me a label to ship it back and put it on a 2 day priority to get fixed and field tested. I must say the people they have working for them in CS are top notch. I'm still done with buying them but it's nice to see in today's world they care about their customers. [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
Opinoin of Vortex Optics
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