Forums
New posts
Search forums
What's new
Articles
Latest reviews
Author list
Classifieds
Log in
Register
What's new
Search
Search
Search titles and first posts only
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Hunting
Long Range Hunting & Shooting
Nightforce Customer Service
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="SWHandldr" data-source="post: 2751434" data-attributes="member: 114858"><p>Strongly agree. It's the attitude not the money.</p><p></p><p>Good will is difficult to buy; it must be earned. The ROI is almost always far outta proportion to the cost in effort, time & dollars. Especially now when one person's experience can be widely shared online.</p><p></p><p>Ryan, your loss is inconceivable for those who haven't gone through it. God Bless that all of your family survived without physical harm.</p><p></p><p>I suggest attempting to get ahold of NF top management as they're more likely to think long term. An end user having bought $14K of their product deserves more, imo, than a polite kiss off. A couple of scopes heavily discounted is a small cost relative to the good will engendered by helping a customer get back into the hunt; the reply you rec'd sounds like someone "just doin' their job" without regard to the long term benefit to NF of a humane response.</p><p></p><p>It's an opportunity rather than one more routine issue disposed of in a day's work; ultimately likely to cost them 10X the cost of selling a couple of scopes at or near cost. Worker bees usually don't consider that. </p><p></p><p>If top management is the same, I and many others must take that into account when considering an expensive scope.</p></blockquote><p></p>
[QUOTE="SWHandldr, post: 2751434, member: 114858"] Strongly agree. It's the attitude not the money. Good will is difficult to buy; it must be earned. The ROI is almost always far outta proportion to the cost in effort, time & dollars. Especially now when one person's experience can be widely shared online. Ryan, your loss is inconceivable for those who haven't gone through it. God Bless that all of your family survived without physical harm. I suggest attempting to get ahold of NF top management as they're more likely to think long term. An end user having bought $14K of their product deserves more, imo, than a polite kiss off. A couple of scopes heavily discounted is a small cost relative to the good will engendered by helping a customer get back into the hunt; the reply you rec'd sounds like someone "just doin' their job" without regard to the long term benefit to NF of a humane response. It's an opportunity rather than one more routine issue disposed of in a day's work; ultimately likely to cost them 10X the cost of selling a couple of scopes at or near cost. Worker bees usually don't consider that. If top management is the same, I and many others must take that into account when considering an expensive scope. [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
Hunting
Long Range Hunting & Shooting
Nightforce Customer Service
Top