Forums
New posts
Search forums
What's new
Articles
Latest reviews
Author list
Classifieds
Log in
Register
What's new
Search
Search
Search titles and first posts only
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Hunting
Long Range Hunting & Shooting
Nightforce Customer Service
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Quintus" data-source="post: 2748694" data-attributes="member: 67552"><p>The responses are both what I would expect from each company. the Vortex service and warranty is their cornerstone. NF did miss a great opportunity to both display a little humanity and reward a loyal customer. The least they could have done is looked at the scopes, they were in a safe. Maybe destroyed, maybe not completely. That would have also verified that yes, this is a great customer that has spent alot of money with us. He also probably associates with other high end shooters. With all the samples, promos, etc. they could easily comp a scope or two from a program or refurb. That would help a great customer get a fraction back. It would also make pub like this a selling point versus a black mark, even though they did nothing wrong. I suppose they don't want to set a precedent, but they did miss a chance to do something good for a great customer and probably the bottom line without a big outlay.</p></blockquote><p></p>
[QUOTE="Quintus, post: 2748694, member: 67552"] The responses are both what I would expect from each company. the Vortex service and warranty is their cornerstone. NF did miss a great opportunity to both display a little humanity and reward a loyal customer. The least they could have done is looked at the scopes, they were in a safe. Maybe destroyed, maybe not completely. That would have also verified that yes, this is a great customer that has spent alot of money with us. He also probably associates with other high end shooters. With all the samples, promos, etc. they could easily comp a scope or two from a program or refurb. That would help a great customer get a fraction back. It would also make pub like this a selling point versus a black mark, even though they did nothing wrong. I suppose they don't want to set a precedent, but they did miss a chance to do something good for a great customer and probably the bottom line without a big outlay. [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
Hunting
Long Range Hunting & Shooting
Nightforce Customer Service
Top