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Rifles, Reloading, Optics, Equipment
Reloading
Is my Bergara Bergarbage?
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<blockquote data-quote="25WSM" data-source="post: 1939578" data-attributes="member: 38048"><p>Let's see pics of the destroyed rifle. If bergara offered me my money back I would have just said yes, perfect. You really can't ask for more than that from any company. If you guys really want to see the most awesome customer service at ant company look at Sweetwater. They sell music related products. They are a big company and every customer is assigned a sales professional. Every time I order anything from them I get a phone call from my guy thanking me and telling me he is there to handle any issues or help with the operation of the products. I would like to see companies in our industry emulate this level of customer service. It does appear that Bergara did everything they could to appease the op. Especially after finding out that he was offered a refund. None of us will ever know what the real problem was now. I wish he would of sent the rifle to one of us custom Smith's on here to go over it and do our own troubleshooting. I don't any smith that only has a Tasco for a test scope. What's he work on Red Ryder's. I have back up rifles and scopes for my past customers to use at any time even now that I'm retired I still back up all my customs I put out. Thanks to Nate for coming on here and telling his side of the story too. That's a stand up move for a CEO. Well I guess this thread is done finally. Been a doosie...</p><p>Shep</p></blockquote><p></p>
[QUOTE="25WSM, post: 1939578, member: 38048"] Let's see pics of the destroyed rifle. If bergara offered me my money back I would have just said yes, perfect. You really can't ask for more than that from any company. If you guys really want to see the most awesome customer service at ant company look at Sweetwater. They sell music related products. They are a big company and every customer is assigned a sales professional. Every time I order anything from them I get a phone call from my guy thanking me and telling me he is there to handle any issues or help with the operation of the products. I would like to see companies in our industry emulate this level of customer service. It does appear that Bergara did everything they could to appease the op. Especially after finding out that he was offered a refund. None of us will ever know what the real problem was now. I wish he would of sent the rifle to one of us custom Smith's on here to go over it and do our own troubleshooting. I don't any smith that only has a Tasco for a test scope. What's he work on Red Ryder's. I have back up rifles and scopes for my past customers to use at any time even now that I'm retired I still back up all my customs I put out. Thanks to Nate for coming on here and telling his side of the story too. That's a stand up move for a CEO. Well I guess this thread is done finally. Been a doosie... Shep [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Reloading
Is my Bergara Bergarbage?
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