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Rifles, Reloading, Optics, Equipment
Rifles, Bullets, Barrels & Ballistics
I will never buy another remington again!!
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<blockquote data-quote="MontanaRifleman" data-source="post: 494438" data-attributes="member: 11717"><p>I'm not defending Remington but you might have got one individual on a bad day. That is totally unacceptable. I've had my share share of experience with Beretta over a Sako and I think there is a big lack of QC and concern with the bigger companies. All my future rilfes will be custom built by quality individuals who take pride in their work and concern for their customer relationships. </p><p></p><p>What you should do is call back and get the name of the person you are talking to (it might be a different rep) and ask for their supervisor. Get the supervisor's name and explain what happened. If you still don't get any satisfaction, go up to the next level, and always get a name. When you get someone's name they are more likely to act accountable.</p><p></p><p>-Mark</p></blockquote><p></p>
[QUOTE="MontanaRifleman, post: 494438, member: 11717"] I'm not defending Remington but you might have got one individual on a bad day. That is totally unacceptable. I've had my share share of experience with Beretta over a Sako and I think there is a big lack of QC and concern with the bigger companies. All my future rilfes will be custom built by quality individuals who take pride in their work and concern for their customer relationships. What you should do is call back and get the name of the person you are talking to (it might be a different rep) and ask for their supervisor. Get the supervisor's name and explain what happened. If you still don't get any satisfaction, go up to the next level, and always get a name. When you get someone's name they are more likely to act accountable. -Mark [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Rifles, Bullets, Barrels & Ballistics
I will never buy another remington again!!
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