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Rifles, Reloading, Optics, Equipment
Reloading
Hornady 140gr 6.5mm SST seating inconsistancies
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<blockquote data-quote="DT400" data-source="post: 1691562" data-attributes="member: 76847"><p>Well I called Hornady and spoke to a tech there. Explained what was going on, what I found and gave him a ton of dimensions form the 123 and 140 SST as well as the 143 ELD-X.</p><p></p><p>He asked how far off the lands I was trying to seat them, I told him I don't remember. He said that at the factory we seat them to the canalure and I returned with those don't shoot well at all in my gun seat bullets based on what the gun likes. </p><p></p><p>He put me on hold and to "talk to his boss" and said the best they would do is if I would send them the rest of the box one my dime they would do a bunch of measurements on the bullets and send me a new box.</p><p></p><p>To say the least I am not impressed with the customer service. It will cost me a lot more in time and money to pack and ship a box of lead than it is worth to me. I feel as if this was what they were trying to get me to do in the first place.</p><p></p><p>Most companies would just say ok we'll send out a new box if nothing else just to stand behind their product and keep a customer especially for something that costs them very little.</p><p></p><p>Who knows maybe they get 25 calls a day from people saying their bullets are out of spec and want a free box.</p><p></p><p>Sad.</p><p></p><p>To say the least I am not impressed with customer service.</p><p></p><p>One thing I did learn from all of this measuring is that the ELD-X bullets are held to a FAR smaller tolerance than the SST's</p><p></p><p>Darrell</p></blockquote><p></p>
[QUOTE="DT400, post: 1691562, member: 76847"] Well I called Hornady and spoke to a tech there. Explained what was going on, what I found and gave him a ton of dimensions form the 123 and 140 SST as well as the 143 ELD-X. He asked how far off the lands I was trying to seat them, I told him I don't remember. He said that at the factory we seat them to the canalure and I returned with those don't shoot well at all in my gun seat bullets based on what the gun likes. He put me on hold and to "talk to his boss" and said the best they would do is if I would send them the rest of the box one my dime they would do a bunch of measurements on the bullets and send me a new box. To say the least I am not impressed with the customer service. It will cost me a lot more in time and money to pack and ship a box of lead than it is worth to me. I feel as if this was what they were trying to get me to do in the first place. Most companies would just say ok we'll send out a new box if nothing else just to stand behind their product and keep a customer especially for something that costs them very little. Who knows maybe they get 25 calls a day from people saying their bullets are out of spec and want a free box. Sad. To say the least I am not impressed with customer service. One thing I did learn from all of this measuring is that the ELD-X bullets are held to a FAR smaller tolerance than the SST's Darrell [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Reloading
Hornady 140gr 6.5mm SST seating inconsistancies
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