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<blockquote data-quote="Muddyboots" data-source="post: 2246906" data-attributes="member: 63925"><p>This unfortunate incident is a really good heads up on how to deal with a company when there is a potential product safety defect. I know all good intentions just to get the rifle replaced but whenever you give up the product back to the manufacturer, you have lost leverage and evidence. I am not an attorney nor do I know if this list is all inclusive or even if legal requirements have been met under any circumstance but this is what I would do if I had a firearm product safety related incident.</p><p>IMHO:</p><ol> <li data-xf-list-type="ol">Document date, time and place, weather included.</li> <li data-xf-list-type="ol">Get statements from witnesses if any.</li> <li data-xf-list-type="ol">Photograph everything involved.</li> <li data-xf-list-type="ol">Document any injuries and any treatment rendered. Even if it was "just a scratch" I would have it looked at by a medical professional to document the extent and treatment. Obviously photographs of injuries are absolutely necessary.</li> <li data-xf-list-type="ol">Identify every component involved in the incident, manufacturer, model, serial numbers, age,modifications etc. Identify and photograph gun case used for transport as well.</li> <li data-xf-list-type="ol">Ammunition whether factory or reloads. Yes, I am well aware of reloads and warranties but that is for an attorney to provide actual legal guidance on.<strong><u> Internet attorneys are just that, internet so it must be true.</u></strong></li> <li data-xf-list-type="ol">Purchasing records are important especially if warranties are involved or even if you want a replacement.</li> <li data-xf-list-type="ol">Document evaluation by an "expert" for the product to confirm condition such as a "certified" gunsmith.</li> <li data-xf-list-type="ol">Consult with an attorney that <strong><u>specializes in product safety</u></strong> even if it is a telephone call to determine validity of potential claim or replacement.</li> <li data-xf-list-type="ol">I would depend upon the attorney to provide guidance on return of the rifle to insure I have still leverage and control.</li> <li data-xf-list-type="ol">When in doubt, photograph it!</li> </ol><p>I know this is looks like a royal PITA but you have invested a lot of money into a rifle and IF there is a product defect you should have it replaced or even compensated for it. Just MHO.</p></blockquote><p></p>
[QUOTE="Muddyboots, post: 2246906, member: 63925"] This unfortunate incident is a really good heads up on how to deal with a company when there is a potential product safety defect. I know all good intentions just to get the rifle replaced but whenever you give up the product back to the manufacturer, you have lost leverage and evidence. I am not an attorney nor do I know if this list is all inclusive or even if legal requirements have been met under any circumstance but this is what I would do if I had a firearm product safety related incident. IMHO: [LIST=1] [*]Document date, time and place, weather included. [*]Get statements from witnesses if any. [*]Photograph everything involved. [*]Document any injuries and any treatment rendered. Even if it was "just a scratch" I would have it looked at by a medical professional to document the extent and treatment. Obviously photographs of injuries are absolutely necessary. [*]Identify every component involved in the incident, manufacturer, model, serial numbers, age,modifications etc. Identify and photograph gun case used for transport as well. [*]Ammunition whether factory or reloads. Yes, I am well aware of reloads and warranties but that is for an attorney to provide actual legal guidance on.[B][U] Internet attorneys are just that, internet so it must be true.[/U][/B] [*]Purchasing records are important especially if warranties are involved or even if you want a replacement. [*]Document evaluation by an "expert" for the product to confirm condition such as a "certified" gunsmith. [*]Consult with an attorney that [B][U]specializes in product safety[/U][/B] even if it is a telephone call to determine validity of potential claim or replacement. [*]I would depend upon the attorney to provide guidance on return of the rifle to insure I have still leverage and control. [*]When in doubt, photograph it! [/LIST] I know this is looks like a royal PITA but you have invested a lot of money into a rifle and IF there is a product defect you should have it replaced or even compensated for it. Just MHO. [/QUOTE]
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