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Extraordinary customer service
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<blockquote data-quote="Barrelnut" data-source="post: 2545474" data-attributes="member: 74902"><p>Wow. That's great. Unfortunately for me, they were not helpful at all. I was an early adopter with a V1. It had a problem out of the box with the cable that plugs into pickup and display that would only work in one direction. The Magnetospeed was very hard to get at the time, as production was limited, so I keep it and it worked for a few years. Finally it wouldn't connect and work at all. So I called them and got the "we don't make that model anymore and can't help you" and that the V2 pickup won't work with the V1 display, so you're outta luck. I bought a "Sporter" model cause I needed a chrony. Like the product, but they seem to be sticklers when it comes to their service and warranty.</p></blockquote><p></p>
[QUOTE="Barrelnut, post: 2545474, member: 74902"] Wow. That's great. Unfortunately for me, they were not helpful at all. I was an early adopter with a V1. It had a problem out of the box with the cable that plugs into pickup and display that would only work in one direction. The Magnetospeed was very hard to get at the time, as production was limited, so I keep it and it worked for a few years. Finally it wouldn't connect and work at all. So I called them and got the "we don't make that model anymore and can't help you" and that the V2 pickup won't work with the V1 display, so you're outta luck. I bought a "Sporter" model cause I needed a chrony. Like the product, but they seem to be sticklers when it comes to their service and warranty. [/QUOTE]
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