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Extraordinary customer service
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<blockquote data-quote="Taylorbok" data-source="post: 2542433" data-attributes="member: 118538"><p>I had a similar experience with 2 other companies last year.</p><p></p><p>Lyman, I had a tumbler quit it was just inside of the One Year but I couldn't find my receipt, they sent me a new one no questions asked free of charge.</p><p></p><p>Wheeler tools, torque wrench was several years old not sure what happened to it but all of a sudden I could barely turn the knob and it seemed to have no affect on the torque it was limiting. They also sent me a new one no questions asked free of charge. Which was also the newer updated model.</p><p></p><p>I'd like to add them to the great customer service list.</p></blockquote><p></p>
[QUOTE="Taylorbok, post: 2542433, member: 118538"] I had a similar experience with 2 other companies last year. Lyman, I had a tumbler quit it was just inside of the One Year but I couldn't find my receipt, they sent me a new one no questions asked free of charge. Wheeler tools, torque wrench was several years old not sure what happened to it but all of a sudden I could barely turn the knob and it seemed to have no affect on the torque it was limiting. They also sent me a new one no questions asked free of charge. Which was also the newer updated model. I'd like to add them to the great customer service list. [/QUOTE]
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