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Rifles, Reloading, Optics, Equipment
Rifles, Bullets, Barrels & Ballistics
Brownell's Service
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<blockquote data-quote="Deputy819" data-source="post: 1991538" data-attributes="member: 98025"><p>As of yesterday I had their Varmint/Tactical bipod come apart on me rendering it totally unusable. One of the pins/springs that adjust the leg width came out and flew off to only God knows where letting the leg just freely flop around. I immediately called them and explained the situation to a very nice customer service rep. She sent to my email a free return shipping label and said that since they do not have them in stock right now (and no idea when they will get them in) they would issue me a gift certificate for the original purchase price ($199.99) once their techs receive it and take a look at it. I feel like they took care of me the best they could......so far. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p></blockquote><p></p>
[QUOTE="Deputy819, post: 1991538, member: 98025"] As of yesterday I had their Varmint/Tactical bipod come apart on me rendering it totally unusable. One of the pins/springs that adjust the leg width came out and flew off to only God knows where letting the leg just freely flop around. I immediately called them and explained the situation to a very nice customer service rep. She sent to my email a free return shipping label and said that since they do not have them in stock right now (and no idea when they will get them in) they would issue me a gift certificate for the original purchase price ($199.99) once their techs receive it and take a look at it. I feel like they took care of me the best they could......so far. ;) [/QUOTE]
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