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Rifles, Reloading, Optics, Equipment
Gunsmithing
Bad customer service?
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<blockquote data-quote="FEENIX" data-source="post: 2224570" data-attributes="member: 14204"><p>The same is true for the customer side; they think just because it is their hard-earned money, they can demand a level of service they think they deserve. It takes a customer and service provider to come to common grounds and agree upon a business transaction to be a success. There are always two sides to a story, and sometimes it takes a compromise. For example, if the gunsmith is working on your rifle and in the middle of a critical process, do you want him to stop just because I call for a question? That means he might not be able to answer a question when the phone rings. There is no perfect gunsmith or customer.</p></blockquote><p></p>
[QUOTE="FEENIX, post: 2224570, member: 14204"] The same is true for the customer side; they think just because it is their hard-earned money, they can demand a level of service they think they deserve. It takes a customer and service provider to come to common grounds and agree upon a business transaction to be a success. There are always two sides to a story, and sometimes it takes a compromise. For example, if the gunsmith is working on your rifle and in the middle of a critical process, do you want him to stop just because I call for a question? That means he might not be able to answer a question when the phone rings. There is no perfect gunsmith or customer. [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Gunsmithing
Bad customer service?
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