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Rifles, Reloading, Optics, Equipment
Gunsmithing
Bad customer service?
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<blockquote data-quote="FEENIX" data-source="post: 2224147" data-attributes="member: 14204"><p>I am fortunate to have access to 8-10 reputable gunsmiths within an hour's drive, one of which is 2 miles from my home. However, my go-to gunsmith has been providing excellent customer service and, of course, excellent build for me since 2003. As already noted, gunsmithing is a business, and they cannot answer every phone ring. Most of them, including my gunsmith, have the best time to call schedule but prefer text or email, so they do not have to stop what they are doing for their other customers. Most of them are also a one-person shop, so I do not expect a gunsmith to pick up my call because they have their workload to meet other customers' delivery schedules. I am a firm believer in establishing a good working relationship with a gunsmith. I am pleased with mine since 2003. So when you find your go-to gunsmith, stick with him.</p></blockquote><p></p>
[QUOTE="FEENIX, post: 2224147, member: 14204"] I am fortunate to have access to 8-10 reputable gunsmiths within an hour's drive, one of which is 2 miles from my home. However, my go-to gunsmith has been providing excellent customer service and, of course, excellent build for me since 2003. As already noted, gunsmithing is a business, and they cannot answer every phone ring. Most of them, including my gunsmith, have the best time to call schedule but prefer text or email, so they do not have to stop what they are doing for their other customers. Most of them are also a one-person shop, so I do not expect a gunsmith to pick up my call because they have their workload to meet other customers' delivery schedules. I am a firm believer in establishing a good working relationship with a gunsmith. I am pleased with mine since 2003. So when you find your go-to gunsmith, stick with him. [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Gunsmithing
Bad customer service?
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