The left shoulder bolt broke in the gear.
I'm waiting on new shoulder bolts and new draw gear.
I just called them and they have yet to even ship the parts...that THEY don't have.
Thanks for asking but enslaved by poor customer service.
Just frustrated I paid for their most expensive...
I wish I had the same service!! I've been waiting on parts for mine for over 3 weeks now!!
If anyone knows any trick to get PSE to send parts please let me know.
If I had a gun which costs much less than this most of the time I would be fixed in a week at the longest.