Thinking about it, I'm a little dismayed that Leupold didn't offer an exchange for a new in the box one to replace yours. Reason I say that is a few years ago I bought a Vortex Viper PST that was wonky and Vortex immediately shipped me a replacement. before I even sent the defective one back. Now you get to play the waiting game. Not good. Not only did I get a replacement optic, I got a couple hats, some Tee's and a gift cert for 50 bucks off, which I used.