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Trijicon Customer Service ....
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<blockquote data-quote="CRJR45" data-source="post: 2752485" data-attributes="member: 125223"><p>OK , just want to do a follow up on this post . As I said in the OP , Trijicon sent me a Accupoint to replace the Credo I bought , because I didn't like the reticle in the Credo and they couldn't fix it .</p><p>The Accupoint they sent was defective also , the parallax would not adjust , it was like using a scope without a parallax . So I sent it back , they had it a couple weeks and sent it back . </p><p>It was the exact same thing , no parallax at all . I was a little perturbed when I called back . I got the feeling the people I was talking to had no idea what parallax was or how it was supposed to work . They asked me to speak with the tech guys , so I did , and he said to send it back , again , so I did . </p><p>But I was losing my religion , LOL ! Ended up talking to Ryan , the head of CS , he was very apologetic , and upgraded me to a new 3x18-50 Accupoint , and sent me a Tshirt and a hat . </p><p>I used the scope last week and it was fine , I really like the scope overall . </p><p>Just wanted to share the whole delima , it was a fiasco , but they made it right in the end . Oct 5 I bought a scope , and actually received one that worked around February 5 . </p><p>But , they did make it right and I ended up with a much better scope than I purchased originally . And , I didn't have a hunt planned , so other than being a PITA , all's well that ends well .</p></blockquote><p></p>
[QUOTE="CRJR45, post: 2752485, member: 125223"] OK , just want to do a follow up on this post . As I said in the OP , Trijicon sent me a Accupoint to replace the Credo I bought , because I didn't like the reticle in the Credo and they couldn't fix it . The Accupoint they sent was defective also , the parallax would not adjust , it was like using a scope without a parallax . So I sent it back , they had it a couple weeks and sent it back . It was the exact same thing , no parallax at all . I was a little perturbed when I called back . I got the feeling the people I was talking to had no idea what parallax was or how it was supposed to work . They asked me to speak with the tech guys , so I did , and he said to send it back , again , so I did . But I was losing my religion , LOL ! Ended up talking to Ryan , the head of CS , he was very apologetic , and upgraded me to a new 3x18-50 Accupoint , and sent me a Tshirt and a hat . I used the scope last week and it was fine , I really like the scope overall . Just wanted to share the whole delima , it was a fiasco , but they made it right in the end . Oct 5 I bought a scope , and actually received one that worked around February 5 . But , they did make it right and I ended up with a much better scope than I purchased originally . And , I didn't have a hunt planned , so other than being a PITA , all's well that ends well . [/QUOTE]
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