I just got off the phone with Jerry and got everything all straightened out. We both appologized and agreed this had gone way too far. He explained the circumstances for the long wait and I explained my situation of discontent. All in all everything is straightened out and the bolt will get blackened. I want to personally appologize. This thread was not meant to discredit the quality of the Stiller action, I was upset about the customer service and that seems to have been taken care of now.