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Rifles, Reloading, Optics, Equipment
Reloading
Reloading Press Help
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<blockquote data-quote="DoneNOut" data-source="post: 2860474" data-attributes="member: 113404"><p>The rep wouldn't admit it is a known problem, but circle talked that it was...</p><p>All good things come to an end, and so has RCBS customer service. I used to brag about RCBS having the best customer service in the World, but apparently with selling to a large conglomeration their CS went to pot. </p><p></p><p>I told her that my kinetic bullet puller exploded when I went to pull a bullet. She responds, "What is exploded, I don't know what that means!" I replied, "Well, like pieces flew all different directions and I was left holding a broken handle without a hammer portion attached." She says, "You'll have to send the broken handle in for proof of purchase." Me, "You want me to send a broken piece of plastic off a $25 item, but will replace the toggle off a $250 item no question? Nah, I'm not doing that!"</p></blockquote><p></p>
[QUOTE="DoneNOut, post: 2860474, member: 113404"] The rep wouldn't admit it is a known problem, but circle talked that it was... All good things come to an end, and so has RCBS customer service. I used to brag about RCBS having the best customer service in the World, but apparently with selling to a large conglomeration their CS went to pot. I told her that my kinetic bullet puller exploded when I went to pull a bullet. She responds, "What is exploded, I don't know what that means!" I replied, "Well, like pieces flew all different directions and I was left holding a broken handle without a hammer portion attached." She says, "You'll have to send the broken handle in for proof of purchase." Me, "You want me to send a broken piece of plastic off a $25 item, but will replace the toggle off a $250 item no question? Nah, I'm not doing that!" [/QUOTE]
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