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Rifles, Reloading, Optics, Equipment
Reloading
RCBS Customer Service
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<blockquote data-quote="Wild_Bill" data-source="post: 1551681" data-attributes="member: 4785"><p>Hi guys.</p><p>After over 10 years i had an issue with my RCBS strip loading had primer the threaded primer punch broke in the tool</p><p>Contacted RCBS customer service 2 thinge happened.</p><p>One message was to the customer support email</p><p>They forwarded my message to NIOA here in Australia there distributer and NIOA said there wear parts order new ones through a gunshop.</p><p></p><p>I also messaged there standard help email.</p><p>A week later they asked for my phone number as i supplied my address on the help Email and now i have recieved an email from RCBS confirming they are posting me the parts for my priming tool free of charge from the USA to Australia.</p><p></p><p></p><p>So first off i thank RCBS for amasing customer service.</p><p></p><p>2nd if you need replacement parts dont go through NIOA as they want recieps of purchase and where you purchased the items and say there wear parts. So just message RCBS on there help email directly.</p><p></p><p>Thanks again RCBS</p><p></p><p>Cheers Bill</p></blockquote><p></p>
[QUOTE="Wild_Bill, post: 1551681, member: 4785"] Hi guys. After over 10 years i had an issue with my RCBS strip loading had primer the threaded primer punch broke in the tool Contacted RCBS customer service 2 thinge happened. One message was to the customer support email They forwarded my message to NIOA here in Australia there distributer and NIOA said there wear parts order new ones through a gunshop. I also messaged there standard help email. A week later they asked for my phone number as i supplied my address on the help Email and now i have recieved an email from RCBS confirming they are posting me the parts for my priming tool free of charge from the USA to Australia. So first off i thank RCBS for amasing customer service. 2nd if you need replacement parts dont go through NIOA as they want recieps of purchase and where you purchased the items and say there wear parts. So just message RCBS on there help email directly. Thanks again RCBS Cheers Bill [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Reloading
RCBS Customer Service
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