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Question about mid south shooters supply
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<blockquote data-quote="Chadp82" data-source="post: 2436292" data-attributes="member: 114151"><p>I will throw a plug out for them as well. Have only had one order problem and it was my fault, but worth sharing to applaud their customer service experience for me.</p><p></p><p>I ordered some powder from them about 6 month as ago. Jumped on and something I had been looking for was there. Placed the order, good to go, or so I thought. I never got the email confirmation. So I called the next day. Very nice lady I spoke to. She said the CC number I provided didn't process and said I was on their call list they just hadn't made it down to my order yet. She asked me to confirm and it was my fault I mis-entered a number. All was well. Although I did find it strange that the order processed online with the CC error….</p><p></p><p>I say they had good service for a couple reasons. One, they were aware of the problem and planning to call. Second, they didn't just release the product and decline the order. We all know how hard some powders and things are to get and instead of declining or cancelling, they held it and planned to call me.</p></blockquote><p></p>
[QUOTE="Chadp82, post: 2436292, member: 114151"] I will throw a plug out for them as well. Have only had one order problem and it was my fault, but worth sharing to applaud their customer service experience for me. I ordered some powder from them about 6 month as ago. Jumped on and something I had been looking for was there. Placed the order, good to go, or so I thought. I never got the email confirmation. So I called the next day. Very nice lady I spoke to. She said the CC number I provided didn’t process and said I was on their call list they just hadn’t made it down to my order yet. She asked me to confirm and it was my fault I mis-entered a number. All was well. Although I did find it strange that the order processed online with the CC error…. I say they had good service for a couple reasons. One, they were aware of the problem and planning to call. Second, they didn’t just release the product and decline the order. We all know how hard some powders and things are to get and instead of declining or cancelling, they held it and planned to call me. [/QUOTE]
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