Forums
New posts
Search forums
What's new
Articles
Latest reviews
Author list
Classifieds
Log in
Register
What's new
Search
Search
Search titles and first posts only
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Hunting
Long Range Hunting & Shooting
Nightforce Customer Service
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Trappernewt" data-source="post: 2747410" data-attributes="member: 96515"><p>I have 6 Nightforce NX8 and 1 NXS that were on rifles inside gun safes in a total loss house fire. I asked if there was anything they could do to restore or refurb them. This is the reply I got. Not sure how I feel about it.</p><p></p><p></p><p>Hello Ryan,</p><p>Thank you for contacting Nightforce Optics Customer Service.</p><p>I am very sorry to hear of this tragedy, I hope everyone involved is ok. Unfortunately heat like that usually destroys the internals of the optics and there is typically no repair for these scopes. Our warranty does not cover damage like this, so sadly there is little we can do to restore your optics. </p><p></p><p>Please feel free to contact us with any further questions or concerns.</p><p></p><p>Respectfully</p><p></p><p>Technical Support, Customer Service #6</p><p>Nightforce Optics</p><p>336 Hazen Lane, Orofino, Idaho 83544</p><p>(208) 476-9814 EXT. 3</p><p>(208) 476-9817</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p>Vortex responded with this….</p><p></p><p>Hello Mr. Wilson,</p><p>Send all optics you have that are damaged to us. Compile a list (for correct weights) and we will send you a prepaid shipping label. Repair, replacement and upgrades if needed are on us. We are very sorry to hear about your fire. Please send us the sizes of your family and we will ship out some shirts for you. Let us know…thanks.</p></blockquote><p></p>
[QUOTE="Trappernewt, post: 2747410, member: 96515"] I have 6 Nightforce NX8 and 1 NXS that were on rifles inside gun safes in a total loss house fire. I asked if there was anything they could do to restore or refurb them. This is the reply I got. Not sure how I feel about it. Hello Ryan, Thank you for contacting Nightforce Optics Customer Service. I am very sorry to hear of this tragedy, I hope everyone involved is ok. Unfortunately heat like that usually destroys the internals of the optics and there is typically no repair for these scopes. Our warranty does not cover damage like this, so sadly there is little we can do to restore your optics. Please feel free to contact us with any further questions or concerns. Respectfully Technical Support, Customer Service #6 Nightforce Optics 336 Hazen Lane, Orofino, Idaho 83544 (208) 476-9814 EXT. 3 (208) 476-9817 Vortex responded with this…. Hello Mr. Wilson, Send all optics you have that are damaged to us. Compile a list (for correct weights) and we will send you a prepaid shipping label. Repair, replacement and upgrades if needed are on us. We are very sorry to hear about your fire. Please send us the sizes of your family and we will ship out some shirts for you. Let us know…thanks. [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
Hunting
Long Range Hunting & Shooting
Nightforce Customer Service
Top