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Rifles, Reloading, Optics, Equipment
Equipment Discussions
HS Precision quality control (revisited)
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<blockquote data-quote="Dave in Idaho" data-source="post: 44976" data-attributes="member: 1158"><p>SCL,</p><p> You and I could go on forever about this. It is obvious that your opinion on what should be expected from a finished prouduct and customer service is very different than mine. I can live with that. </p><p>My final thought for you is that a satisfied customer is important because of boards like this. Many business' survive by word of mouth and reputation. There have been numerous comments on this topic alone about customers less than pleased with HSP service. This has caused me to put them in the "questionable" catagory. I am not currently looking for a new toy but, when I do, I will not consider HSP. They have lost me as a customer and I have never bought their prouduct.</p><p>Customer service/satisfaction is important within reason. I agree with you there. We differ in that I feel EXPRESS' expectations of the finished prouduct were not met and are within reason.</p><p>Dave in Idaho</p><p></p><p>[ 07-30-2004: Message edited by: Dave in Idaho ]</p></blockquote><p></p>
[QUOTE="Dave in Idaho, post: 44976, member: 1158"] SCL, You and I could go on forever about this. It is obvious that your opinion on what should be expected from a finished prouduct and customer service is very different than mine. I can live with that. My final thought for you is that a satisfied customer is important because of boards like this. Many business' survive by word of mouth and reputation. There have been numerous comments on this topic alone about customers less than pleased with HSP service. This has caused me to put them in the "questionable" catagory. I am not currently looking for a new toy but, when I do, I will not consider HSP. They have lost me as a customer and I have never bought their prouduct. Customer service/satisfaction is important within reason. I agree with you there. We differ in that I feel EXPRESS' expectations of the finished prouduct were not met and are within reason. Dave in Idaho [ 07-30-2004: Message edited by: Dave in Idaho ] [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Equipment Discussions
HS Precision quality control (revisited)
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