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Rifles, Reloading, Optics, Equipment
Reloading
Help with cracked media tumbler
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<blockquote data-quote="jcb" data-source="post: 1714027" data-attributes="member: 59019"><p>Not sure if this helps, but it's a good story. A few years ago I had an "aftermarket" tumbler that had a broken bowl. I realized that the motor and frame were identical to an RCBS tumbler, so I called RCBS to inquire about purchasing a new replacement bowl. The gentleman at RCBS told me he would send out a replacement at no charge, to which I replied that I needed to pay for it as it was not an RCBS machine, but rather another brand. He told me to not worry about the cost and that they were more than happy to get me up and running. </p><p>How's that for customer service? I was an RCBS customer before that day, but especially after that day!</p></blockquote><p></p>
[QUOTE="jcb, post: 1714027, member: 59019"] Not sure if this helps, but it’s a good story. A few years ago I had an “aftermarket” tumbler that had a broken bowl. I realized that the motor and frame were identical to an RCBS tumbler, so I called RCBS to inquire about purchasing a new replacement bowl. The gentleman at RCBS told me he would send out a replacement at no charge, to which I replied that I needed to pay for it as it was not an RCBS machine, but rather another brand. He told me to not worry about the cost and that they were more than happy to get me up and running. How’s that for customer service? I was an RCBS customer before that day, but especially after that day! [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Reloading
Help with cracked media tumbler
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