UPS lost a barrel being shipped to me a few months ago. Yesterdays screw up takes the cake. I ordered the last 2 boxes of Lapua 338 brass that I could find anywhere. I have 2 guys wanting brass for custom rifles I am building for them. So I place the order and include a rem 700 sps for another customer and a pair of binoculars for a third. I recieve the box cut the tape pull out the rifle and binos and then turn it upside down to dump out the brass and packing paper that is wedged in the box. wow, 3 pieces of loose brass fall out, thats it. I look at the bottom of the box and here it was retaped shut, no note on the box or nothing. A claim has been started and I'm gonna chew ass when they come look at the box. "I hope you like the rifle.................. err here's your brass!"