WOW Midway!!

Tikkamike

Well-Known Member
Joined
Dec 26, 2009
Messages
5,276
Location
Big Horn Basin, Wyoming
A couple of weeks ago I ordered a modified case and 300 grain sierra matchkings for my 338 Lapua. The order finally showed up in a soft padded envelope and was beat to crap! I was discusted to say the least. Then I open it up the case was fine but the bullet box had been beat up pretty bad and a few of the bullets inside had smashed up tips. I was very discusted! I called midway and asked what we could do about it hoping for them to just cover the shipping and then send me a new box. well that is NOT what they are doing. They are sending me a new box of bullets priority mail and the other box of bullets is a freebie! Thanks midway. They always please me. Just thought I would let you guys know
 

CA48

Well-Known Member
Joined
Nov 18, 2009
Messages
1,068
Location
Texas
Just had the same experience. Ordered some 300 gr SMK from midway and showed up in the envelope with box busted open, bullets everywhere.
 

Chas1

Well-Known Member
Joined
Feb 15, 2009
Messages
3,758
I've never had a problem with shipments from Midway albeit they weren't bullets but, I'll keep it in mind if I ever do order bullets from them. Thanks for sharing.
 

Moman

Well-Known Member
Joined
Feb 7, 2008
Messages
866
Location
Sonoma County, CA
That's good that they stood behind it. I once had a similiar issue with shotgun shells just before the duck opener. I ordered four or five boxes of shells from Cabelas and two boxes were slightly damaged. They sent replacements right away, no questions asked.
 

rhouser

Well-Known Member
Joined
Jul 8, 2009
Messages
135
They are one of the good guys. When I have had problems, they have exceeded what I would have accepted as solutions. rc
 

johnnyk

Well-Known Member
Joined
Dec 24, 2001
Messages
2,295
Location
Potters Hill, NC
Same here. I have been doing business with Larry for a long time and have always been satisfied. Hey, at least he says "preciate the business". JohnnyK.
 

Chas1

Well-Known Member
Joined
Feb 15, 2009
Messages
3,758
Should of mentioned this earlier but, I just remembered. When I order I wait until I have over $25 to order otherwise they charge a $3 special handling fee.
 

Broz

Well-Known Member
Joined
Feb 3, 2007
Messages
8,638
Location
Townsend, Montana.
I have bought from Midway for years. Pretty happy with them as they are a well run company. I use to live an hour away and have been there in person. I been meaning to call though, they seem to have a hole in the returns system. I once received a set of scope bases that had been used and returned, obviously, and the package looked like it hung in an old shop for years. Then just this week I emailed a link from Midway to a friend as to what dies to order for their 7mm rem. The dies arrived and had been used. I had to clean up a few damaged threads to get them in the press. Plus they were Redding bushing dies with comp seater and the micro seater had the spring installed. I have bought several sets and they always come with the spring not in the die.

All that being said. I have not complained and I am sure they would make it right. But it seems when someone returns something it is resold with out inspection. I expect the stuff I buy to be new and don't really want the hassel of waiting again or returning it.

Jeff
 

Chas1

Well-Known Member
Joined
Feb 15, 2009
Messages
3,758
More than likely as you said it's a hole in their process, either that or they figure some unsuspecting souls won't know the difference but, I kinda doubt that. Send them an email and let us know what they have to say.
 

knc1105

Well-Known Member
Joined
Feb 22, 2010
Messages
214
Midway and Natchess Shooter's supply are my two favorite places. Great service and quick shipping. I don't remember having a bad order with either of them.
 

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