Vortex Razor HD LHT Issue

morgaj1

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LRH Team Member
Joined
May 4, 2020
Messages
327
Location
Alabama
I bought a Vortex Razor HD LHT 3-15x50 in March and mounted it on my Tikka T3x in 300 Win Mag with a DNZ Game Reaper mount. I've spent the past 2 months working up loads for this gun. So far, I've been impressed with this scope. Glass is good and tracking is spot on. I noticed this weekend that the illumination is not working and thought the battery was dead. I changed it twice with known good 2032 batteries and still nothing. Guess I'll be calling Vortex tomorrow to return it. I have a hog hunt planned next weekend and this was going to be my gun. Even if Vortex sends me a replacement, I won't have time to mount it and sight it in before the hunt. I am sure that Vortex's customer service will take care of it, but this is disappointing for my first Vortex experience.
 

morgaj1

Well-Known Member
LRH Team Member
Joined
May 4, 2020
Messages
327
Location
Alabama
They repaired it. Upon first use, the illumination would only work intermittently. They ultimately replaced it with a new one. That one has functioned flawlessly so far.
 

morgaj1

Well-Known Member
LRH Team Member
Joined
May 4, 2020
Messages
327
Location
Alabama
It was a huge pain. Especially considering that I did that twice. Vortex's customer service was great, I just wish I hadn't had to use them.
 
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