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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
USO Customer Service - is great!
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<blockquote data-quote="SCL" data-source="post: 17833" data-attributes="member: 1720"><p>Gents,</p><p>Just wanted to let everyone know of a recent experience I had with JW3 of USO. I have recently come across two used, but excellent condition USO SN9 scopes. I sent JW3 an e-mail yesterday evening and asked if he would extend the warranty to me on the scopes. I received my answer back this afternoon - all I have to do is send him the serial numbers of the scopes and he will process the paperwork over to my name and warranty the scopes. No questions asked, no inspection, etc. etc.</p><p></p><p>I know there is an endless debate on the various boards regarding USO (especially this one), but this is just another example of the great service I have received from USO - timely replies to e-mails, extending the warranty, answering BDC questions, etc. Other than the difficulty in ordering a catalog a few years ago (which is moot now that they have it on their website), I have had nothing but a positive experience dealing with USO. Take it or leave it, but they have done me fairly and I will gladly purchase their products in the future (actually, I have two sniper's hide SN3's on order). YMMV, but I have no complaints whatsoever - their stuff works and is backed up with great customer service to boot. service </p><p></p><p>JW3 - thanks for your support and quick reply! </p><p></p><p>SCL</p></blockquote><p></p>
[QUOTE="SCL, post: 17833, member: 1720"] Gents, Just wanted to let everyone know of a recent experience I had with JW3 of USO. I have recently come across two used, but excellent condition USO SN9 scopes. I sent JW3 an e-mail yesterday evening and asked if he would extend the warranty to me on the scopes. I received my answer back this afternoon - all I have to do is send him the serial numbers of the scopes and he will process the paperwork over to my name and warranty the scopes. No questions asked, no inspection, etc. etc. I know there is an endless debate on the various boards regarding USO (especially this one), but this is just another example of the great service I have received from USO - timely replies to e-mails, extending the warranty, answering BDC questions, etc. Other than the difficulty in ordering a catalog a few years ago (which is moot now that they have it on their website), I have had nothing but a positive experience dealing with USO. Take it or leave it, but they have done me fairly and I will gladly purchase their products in the future (actually, I have two sniper's hide SN3's on order). YMMV, but I have no complaints whatsoever - their stuff works and is backed up with great customer service to boot. service JW3 - thanks for your support and quick reply! SCL [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
USO Customer Service - is great!
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