i know this should be in the general discussion thread, but I want the most visibility possible. I shipped two scopes to a forum member from an Atlanta UPS. The guy packaged them at the store after I told him not to. He said he had to since I purchased the box and bubble wrap from them. Before I could even asked if they were properly packaged he had them in the back. I told him I wanted to see it and he said not to worry and it’s already taped up. They charged me $70 to ship and insure the two scopes for $1k. Well the forum member gets the scopes and they are all beat to hell. The scopes were just floating around in the boxing banging against each other. I tell him I’m going to get him some money back. I put in the claim and UPS is saying it’s my fault since I didn’t pack it myself, and then their customer care rep saw the pics from the claim and went as far as to say that it looks like normal wear and tear. She also said that since the box wasn’t damaged it can’t be UPS fault. I asked her to review the store footage of her employee packing it, and she said that I’m the one packing the box which is absolute horse----. Take a look at the pics and tell me what you guys think? UPS is a garbage company. I’ll post the address of this specific store, and I’m leaving them a negative review if they don’t fix it. What’s the point of PAYING for insurance if you can’t use it?!