Forums
New posts
Search forums
What's new
Articles
Latest reviews
Author list
Classifieds
Log in
Register
What's new
Search
Search
Search titles and first posts only
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Chatting and General Stuff
General Discussion
Help? What should I do?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Deleted member 115360" data-source="post: 2246923"><p>I was pretty peeved when the guy told me that they turned my case over to their legal department in Febuary, and when calling in mid July, they had never attempted to contact me, or make any attempt at resolution. There is a zero% chance that the legal department has had it for 6 months and they haven't been able to make some sort of decision. The only reasonable excuse for this is if they made a bad product and they are preparing for a huge class action lawsuit that they know is coming. If it's damage control because they know they screwed up, then it makes sense. It doesn't make good customer service, but it probably makes good sense for them legally. If that is not the case, then there is no good excuse. If they had just picked up the phone and called me at any point since early Jan, I would have happily signed whatever waiver they wanted me to in exchange for a refund or a new rifle. I'm easy to do business with. I'm never looking for a free lunch. Not contacting me is the real error.</p></blockquote><p></p>
[QUOTE="Deleted member 115360, post: 2246923"] I was pretty peeved when the guy told me that they turned my case over to their legal department in Febuary, and when calling in mid July, they had never attempted to contact me, or make any attempt at resolution. There is a zero% chance that the legal department has had it for 6 months and they haven't been able to make some sort of decision. The only reasonable excuse for this is if they made a bad product and they are preparing for a huge class action lawsuit that they know is coming. If it's damage control because they know they screwed up, then it makes sense. It doesn't make good customer service, but it probably makes good sense for them legally. If that is not the case, then there is no good excuse. If they had just picked up the phone and called me at any point since early Jan, I would have happily signed whatever waiver they wanted me to in exchange for a refund or a new rifle. I'm easy to do business with. I'm never looking for a free lunch. Not contacting me is the real error. [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
Chatting and General Stuff
General Discussion
Help? What should I do?
Top